Frequently Asked Questions
HOW MUCH HAIR DO I NEED?
A full sew-in weave with Virgin Remy human hair, would need approximately 8 to 10 ounces of hair. We recommend buying 2 packs of hair for lengths 14” to 18”. We recommend 3 packs for lengths 20″or longer. Each bundles weighs 3. 5 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”
CAN I COLOR THIS HAIR?
This is 100% virgin human hair that has not been processed is not processed in anyway. You can color the hair, however once Virgin Remy hair is treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized.
HOW LONG DOES THIS HAIR LAST?
This hair can last for a long time, the better you take GOOD care of it the longer you can have it and reuse! Our clients generally use the hair for 6 to 12 months.
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
Shampoo at least once a week
Use a shampoo no higher than pH7
Do NOT massage
Rinse thoroughly with lukewarm water
Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
Rinse thoroughly
Let air dry
DAILY MAINTENANCE:
Use styling products minimally to avoid build up
For Wavy & Curly hair use a spray bottle of water for natural look
For a “WET” look, we suggest a leave in conditioner & water
AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!
Dampen hair with a water bottle
Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
Scrunch up hair gently to reform curls
Let air dry
Style as desired
CAN I MAKE CHANGES TO MY ORDER?
At Grant Family Empire we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to grantfamilyempire@gmail.com.
1.1 OVERVIEW
Here at GrantFamilyEmpire.us we are dedicated to protecting the privacy of each and every one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
1.2 CONSENT
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1.3 COMMUNICATION & MARKETING
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1.4 CHECKING YOUR DETAILS
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1.5 CONTACTING US
We are always happy to hear from our customers. We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Grant Family Empire Customer Care team, who will be delighted to answer any questions you may have.
SECURITY
The security of your personal information is very important to us. You can be assured that all sensitive information will be handled with discretion. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have been granted access rights and are required to keep the information confidential. In spite of the efforts made by Grant Family Empire, no transmission of data over the internet is guaranteed to be completely secure and such transmission is at your own risk.
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CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this privacy statement at any time, with a notice of this change being posted here on this page.
Email grantfamilyempire@gmail.com with any further questions.